What is Ticgetz Gold?
Ticgetz Gold lets you buy, sell and redeem 24K digital gold and 999 silver online, starting from ₹10. The metal is bought through Augmont and held in your name in insured vaults until you sell it or take it home as coins.
Digital gold questions, answered
Everything people ask before they buy 24K digital gold on Ticgetz: where the gold sits, what it costs, how you sell it or take it home, and what KYC and tax apply. 17 questions, every answer on this page.
The basics
Who supplies the gold?
Augmont, one of India's largest bullion players. Augmont sources and vaults the metal; it never sits on Ticgetz's books.
How pure is the gold?
24K, 99.9% fine gold. Silver is 99.9% fine as well.
Is my gold safe?
Yes. Your metal is fully allocated to you and held in insured, audited Sequel Logistics vaults, with ICICI Lombard as the insurance partner. Payments run through Cashfree Payments and Axis Bank.
Buying gold
What's the minimum I can buy?
₹10. You can buy by rupee amount or by grams, whichever suits you.
How is the price decided?
Rates come live from Augmont's bullion desk and track the wholesale market, refreshed continuously through the day. Once you start a purchase, the rate locks for about five minutes.
Is GST charged on digital gold?
3% GST is charged once, when you buy. Selling back pays the sell rate to your bank account with no GST.
Are there making charges?
Not on digital gold. Every rupee you pay, less GST, buys metal. Making charges only come up if you redeem your balance as a coin or bar, and the product shows them before you pay.
How do I pay?
By UPI. Payments are processed by Cashfree Payments, and the gold is credited to your account in seconds.
Selling and taking delivery
Can I sell my gold at any time?
Yes. Sell at the live rate, any day, in a few taps, and the money goes to your bank account. There are no buyback deductions.
Why is the sell price lower than the buy price?
Every dealer buys below the price it sells at. That gap is the spread, and it is the main cost of buying and later selling.
Can I take physical delivery?
Yes. Redeem your balance as certified 24K coins and bars. They ship insured and hallmarked, with free delivery, and arrive in 5 to 7 business days.
Can I gift gold to someone?
Yes. Send real 24K gold to anyone with just their phone number, for a wedding, Diwali or a birthday. Gifting is in the Ticgetz app.
KYC and tax
Do I need KYC?
Not to start. KYC is required once your transactions cross the yearly limit, currently ₹1.8 lakh per financial year.
How is digital gold taxed?
3% GST when you buy, and capital gains tax on any profit when you sell. Under the July 2024 rules, gold held up to 24 months is a short-term gain, added to your income and taxed at your slab rate; held longer, it is a long-term gain taxed at 12.5% without indexation. This is general information, not tax advice.
Will the gold price go up?
Nobody can tell you that reliably, and we don't try. Gold has fallen for years at a time, and past prices don't tell you future ones.
Refer and earn
Can I earn gold by referring friends?
Yes. You get ₹25 of gold for each friend new to Ticgetz who downloads the app and signs in. There's no cap on how many people you can refer, and you never have to buy anything to earn.
Still have a question?
Write to care@ticgetz.com or use the contact page. The Knowledge Hub goes deeper on every topic here.