What redemption is
Your holding is already physical metal. It is simply in a vault in bulk form. Redeeming asks the refiner to take some of your grams out of that pool and mint them into a specific product: a 1g coin, a 5g coin, a 10g bar. The metal was yours before and after; what you pay for is getting it delivered.
| Keeping it in the vault | Redeeming as a coin | |
|---|---|---|
| Storage cost | Free, insured | Yours to arrange |
| Sell it back instantly | Yes, at the live rate | No. You would sell it as physical gold |
| Divisible | To four decimal places | Only in whole coins |
| Extra cost | None | Delivery charges |
| In your hands | No | Yes |
What it costs
- Delivery charges, which depend on the product you pick and are shown before you confirm.
- Insurance in transit is included, so the parcel is covered until it reaches the address on your order.
- No GST on the metal. It was taxed when you bought it.
The sequence
- Step 1
Pick the product
Choose from the catalogue: coins and bars in standard weights, certified 24K, in a tamper-evident assay card.
- Step 2
Confirm the address
Delivery is insured and tracked, and the consignment is addressed to the account holder.
- Step 3
Grams are deducted
The metal leaves your vault holding when the order is confirmed, not when it ships.
- Step 4
Mint and dispatch
Production takes a few working days; you get a tracking link in your orders when it moves, and updates by email until it arrives.
How to check the coin when it arrives
- Film the unboxing if the order is valuable, and check the seal before you open the card.
- Keep the assay card sealed. Breaking the seal does not harm the gold, but it costs you the easiest proof of purity at resale.
- Read the marks. The weight and fineness on the coin should match your order. Augmont describes its gold as 24K 999 and BIS/NABL hallmarked.
- For jewellery rather than coins, India's hallmark includes a six-character HUID that you can check in the BIS Care app.
What changes after delivery
Three things, and they are worth knowing before you order. You are now the custodian, so storage and its risks are yours. You cannot sell it back to the platform at the tap of a button; you would sell physical gold to a buyer who will assay it. And it is no longer divisible: a 10g coin is a 10g decision. Tax still applies when you eventually sell, so keep the paperwork.
Questions people ask
Can I convert digital gold into physical gold?
Yes. That is what redemption is: your vaulted grams are minted into a certified coin or bar and delivered to you. You pay delivery charges; the metal is already yours.
What is the smallest coin I can redeem?
Products start at 1 gram. Delivery charges vary by product, and you see the amount before you confirm.
Can I sell a redeemed coin back to Ticgetz?
No. Once metal leaves the vault it is physical gold, and selling it means selling it as physical gold to a buyer who will verify it. If you might want to sell, keep the holding in the vault.
How long does delivery take?
Minting takes a few working days, and dispatch is tracked and insured from there. You get updates by email at each step.
Are there making charges on digital gold?
No, and none when you redeem either. You pay delivery charges only when you convert grams into a coin or bar, and the app shows them before you confirm.
Do I pay GST again when I take delivery?
Not on the metal, which was taxed when you bought it. The app shows everything you owe before you confirm.
Sources
- Digital gold and coin products · Augmont
- Hallmarking FAQ · Bureau of Indian Standards
From the Ticgetz Gold team, drafted with AI assistance and checked against the sources above on 3 November 2026. Ticgetz sells digital gold, so weigh what we say accordingly. This is general information about how digital gold works in India, not investment or tax advice, and rules change. Rates quoted anywhere on this site are live market rates and are not a forecast.
