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Ticgetz Gold

Is digital gold safe? Nine checks before you trust a platform

Digital gold can be safe, but nothing makes it safe by default: it has no dedicated regulator in India, which puts the checking on you. The good news is that the checks are short, and every honest platform can answer all of them in public. Run this list on us, and on anyone else asking for your money.

Safety & trustBeginner4 min readUpdated 3 November 2026

What SEBI actually said

Such digital gold products are different from SEBI regulated gold products as they are neither notified as securities nor regulated as commodity derivatives. They operate entirely outside the purview of SEBI.

SEBI press release PR No. 70/2025, 8 November 2025

Read the full caution; it is one page. SEBI did not ban digital gold or name a provider. It said these products may expose investors to counterparty and operational risks, and that its investor protection mechanisms do not apply. Coming from a regulator, that is a serious statement, and we sell this product, so we would rather you read it from them. The list below is how you check those risks for yourself.

The nine questions

  1. Who refines and sells the metal? A named bullion house, not “our partners”. Ours is Augmont.
  2. Who holds it? An independent vaulting agent, named. Ours is Sequel. A platform that vaults its own gold is its own auditor. Here is what allocated custody means.
  3. Is my holding allocated? Allocated means specific metal is held in trust for you. Unallocated means you are a creditor. The words matter.
  4. Who audits the vault, and how often? Independent trustee or auditor verification of holdings should be routine and describable.
  5. Is it insured, and against what? Insurance should cover the metal in storage and in transit.
  6. What is the purity? A stated number, such as 24K 999, that matches the certificate on anything physical.
  7. What is the spread, right now? Both rates should be visible before you transact, not after. How to read them.
  8. How do I get out? Sell back at the live rate to your own bank account, and redeem as physical metal. If either door is missing, ask why.
  9. What happens if the platform fails? The answer should describe the vaulting agent, not reassure you about the company.

Fake apps and fake offers

The most common loss in this category is not a failed platform. It is someone who never had gold at all. Install only from the App Store or Play Store, check the publisher name, and treat any WhatsApp or Telegram “gold investment group” as hostile by default. We will never ask for an OTP, a screen-share, or a payment to an individual. If you have been defrauded, call the national cyber crime helpline on 1930 straight away and report it at cybercrime.gov.in. Speed matters for tracing the money.

  • AugmontRefinerSells you the metal
  • TicgetzPlatformKeeps your ledger
  • Sequel LogisticsVaulting agentHolds the gold
The structure is the protection: refiner, vaulting agent and platform are three different companies, so no single failure puts your metal on someone else's balance sheet.

What to keep on your side

  • Turn on the app lock and, if your phone supports it, biometrics. Sensitive actions on Ticgetz (selling, redeeming, changing a bank account) require it.
  • Keep your registered mobile number current. It is your identity here, and it is what payouts and gifts are addressed to.
  • Sale proceeds go only to a bank account in your own name, matching your KYC. Nobody can redirect them, including us.
  • Save your invoices. They are your cost basis at tax time and your record if anything is ever disputed.

One last thing, said plainly: digital gold is not RBI- or SEBI-regulated, and no amount of good structure changes that. If you want a regulated product, SEBI points to gold ETFs, Electronic Gold Receipts and exchange-traded commodity derivatives, all bought through SEBI-registered intermediaries. Knowing which one you are buying is part of the check.

Questions people ask

Is digital gold safe in India?

It depends on the platform's custody structure rather than on the product. Allocated metal held by an independent, audited and insured vaulting agent is a strong structure; an unallocated promise from the platform itself is not.

Who regulates digital gold?

No dedicated regulator currently. SEBI regulates gold ETFs and Electronic Gold Receipts, and has said digital gold operates outside its purview, which is why the custody checks above matter.

How do I know my gold actually exists?

The practical test is redemption: a platform that will mint your grams into a certified coin and ship it has the metal. Alongside that, ask for the vaulting agent's name and the audit arrangement.

Did SEBI ban digital gold?

No. In November 2025 SEBI cautioned the public that digital gold is outside its purview and that its investor protection mechanisms do not apply. It did not ban the product.

Should I sell my digital gold because of the SEBI warning?

That depends on your platform and your plans, and we sell this product, so weigh this accordingly. Run the nine checks above. If your platform cannot answer them, or you want regulatory cover, a SEBI-regulated product may suit you better.

Sources

due diligencecustodyauditinsurancefraudred flags

From the Ticgetz Gold team, drafted with AI assistance and checked against the sources above on 3 November 2026. Ticgetz sells digital gold, so weigh what we say accordingly. This is general information about how digital gold works in India, not investment or tax advice, and rules change. Rates quoted anywhere on this site are live market rates and are not a forecast.

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